Help / FAQs

Help / FAQs

If you don’t find your answer here, email hello@ezmeel.store or call +962 79 5715 101.

What forms of payment do you accept?

We accept major credit cards (Visa, MasterCard, American Express), PayPal, and bank transfer.

Where do you ship to?

We ship to almost every country and have customers in 20+ countries. If checkout doesn’t offer delivery to your country, please contact us.

How long does shipping take? What shipping methods do you use?

All orders are shipped via DHL Express. Please allow 5–7 business days for us to craft and prepare your order after purchase. Transit times vary by destination.

Can I track my order?

Yes. We typically ship orders within 5–7 business days. Once shipped, you’ll receive a DHL tracking link by email.

Do you sell wholesale?

We mainly sell directly via our website, and partner with select boutiques on a case-by-case basis to ensure a great fit. If you’re interested, please contact us with details about your shop.

 

Secure Payment Options

We provide secure and easy payment options.

5-7 Day Dispatch

All items are made to order and will be ready for dispatch in 5-7 business days.

Free & Fast Delivery

A free fully-trackable fast delivery service on all orders.

Free Returns

We're offer full refund on returns to ensure your satisfaction.

Please review our refund policy.